Terms & Conditions
Last Updated: October 2025
Welcome to Ascend. These Terms and Conditions (“Terms”) govern your use of Ascend’s website and services (“Services”). By accessing or using the Site, booking a consultation, or participating in any Ascend program, you agree to comply with these Terms and all applicable laws. If you do not agree, please do not use the Site or Services.
1. Acceptance of Terms
By using this website or any Ascend service, you acknowledge that you have read, understood, and agree to be bound by these Terms. Ascend Ltd. reserves the right to modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.
2. Use of the Site
You agree to use the Site only for lawful purposes and in a manner that does not infringe upon others’ rights or restrict or inhibit their use. You may not:
Attempt to hack, damage, or disable the Site.
Post or transmit unlawful, offensive, or harmful content.
Use bots, scrapers, or other automated means to access or collect data.
Misrepresent your identity or affiliation with Ascend.
Ascend may suspend or terminate your access for violations of these Terms or any misuse of the Site.
3. Overview of Services
Ascend provides personalized athlete training and coaching programs focused on performance development and long-term growth.
Consultation – A required 30-minute session prior to enrollment. Fee: $30 USD, non-refundable.
6-Week Training Program – A one-time, personalized remote training plan designed for sport-specific or general fitness goals. Fee: $300 USD. Includes custom workouts, daily feedback, and communication with the Ascend Coaching Team.
Ascend Coaching Program (Rock Climbing) – A subscription-based remote coaching experience requiring a minimum 3-month commitment, billed at $240 per month. After the initial term, athletes may continue in 3-month blocks at the same rate or switch to a month- to-month plan at $260 per month.
Private Coaching 1:1 – In-person sessions for active Ascend athletes only. Fee: $200 per outdoor session (6 hours) or $125 per indoor session (3 hours).
All payments must be made in full prior to participation and are non-refundable.
4. Payments and Refunds
All payments are non-refundable, except where required by law.
Subscription plans renew automatically each billing cycle unless canceled at least 10 days prior to the next renewal date.
No credits or prorated refunds are issued for mid-cycle cancellations or unused sessions.
Prices and offerings may change without notice; existing paid commitments will be honored through their current term.
5. Athlete Responsibilities
By participating in Ascend programs, you confirm that you:
Are physically and mentally fit for athletic training.
Have disclosed all relevant health conditions during your consultation.
Will follow all safety guidelines and instructions.
Understand that individual performance outcomes vary and are not guaranteed.
Failure to follow these responsibilities may result in suspension or termination of Services.
6. Waiver and Release of Liability
Athletic training carries inherent risks, including injury, strain, or accident. All Ascend athletes are required to review and sign Ascend’s official Waiver and Release of Liability prior to beginning any program, session, or activity. Participation in any Ascend service indicates that you have read, understood, and agreed to the terms of that waiver.
By engaging with Ascend, you voluntarily assume all risks associated with athletic training and agree to release, indemnify, and hold harmless Ascend Ltd., its owners, coaches, and affiliates from any liability, damages, or claims arising from participation—except where prohibited by law.
7. Scheduling and Cancellations
Consultations and sessions must be booked through Ascend’s official scheduling system.
Missed appointments or cancellations within 24 hours of a session are non-refundable.
If Ascend must reschedule, you will be notified promptly and given the option to rebook.
8. Intellectual Property
All content on this Site—including text, logos, training materials, graphics, videos, and digital assets—is owned by Ascend Ltd. or its licensors. You may not reproduce, distribute, or use any materials without written permission. Personal, non-commercial use is permitted as long as content is unaltered and properly attributed.
9. Links to Third-Party Sites
Our Site may include links to third-party websites. These are provided for convenience only.
Ascend does not control, endorse, or assume responsibility for any external sites or their practices. You access these links at your own risk.
10. Disclaimer
This Site and all Services are provided “as is” and “as available.” Ascend makes no
guarantees about:
The accuracy or completeness of information provided;
The results or outcomes of training programs; or
The uninterrupted or error-free operation of the Site.
Use of the Site and Services is at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Ascend Ltd., its employees, contractors, and affiliates shall not be liable for any indirect, incidental, or consequential damages resulting from:
Your use or inability to use the Site or Services;
Personal injury or property damage arising from training activities; or
Unauthorized access to or use of your personal information.
Total liability shall not exceed the amount you paid for the Service in question.
12. Privacy
Ascend respects your privacy. Information collected through our Site or during your consultation is used only for service delivery, communication, and administrative purposes. Your data will not be shared with third parties except as required by law or to facilitate Services. For full details, see our Privacy Policy.
13. Changes to These Terms
Ascend may modify these Terms at any time. Updates will appear on this page with a new effective date. Continued use of the Site or Services constitutes your acceptance of any revised Terms.
14. Contact Us
For questions about these Terms, please contact: support@timetoascend.com